Terms of Service
Last Updated: 18 September 2025 · Effective Date: 18 September 2025
1. Acceptance of Terms
By downloading, installing, accessing, or using the Proof mobile application ("App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not download, install, access, or use the App.
These Terms are between you ("User", "you", or "your") and Proof Visit Ltd. ("Company", "we", "us", or "our"), the developer and operator of the Proof App.
2. Description of the App
Proof is a visit verification application that enables:
For Customers
- Scanning QR codes at participating businesses
- Entering verification words to create immutable visit records
- Viewing personal visit history stored locally on device
- Exporting and importing personal visit data
For Business Owners
- Creating and managing business profiles
- Generating QR codes for customer verification
- Managing verification word systems
- Accessing visit analytics and insights (with paid subscriptions)
- Operating customer loyalty programs
The App creates cryptographically signed, timestamped records of customer visits to provide immutable proof of business interactions without requiring personal customer identification.
3. License Grant
Subject to your compliance with these Terms, Company grants you a limited, non-exclusive, non-transferable, revocable licence to download and install the App on devices you own or control, and use the App for its intended purposes according to your subscription tier.
You may not: modify, reverse engineer, or decompile the App; distribute, sell, or sublicense the App; use the App for illegal or unauthorised purposes; or attempt to circumvent security measures.
4. User Accounts and Responsibilities
Business Accounts
Business owners must provide accurate business information during registration, maintain valid email addresses, comply with applicable business requirements, and use the App only for legitimate verification purposes.
Customer Usage
Customers may use the App anonymously without creating accounts and must not attempt to falsify visit records or verification words.
5. Subscription Services
Subscription Tiers
- Free Tier: Basic functionality with limited features
- Pro Monthly: £9.99/month with full feature access
- Pro Yearly: £59.99/year with full feature access (save over 50%)
Subscription Terms
- Subscriptions auto-renew unless cancelled before the renewal date
- Payment is charged to your Apple ID account at confirmation of purchase
- Subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period
- Your account will be charged for renewal within 24 hours prior to the end of the current period
- You can manage and cancel subscriptions in your App Store account settings
- Any unused portion of a free trial period will be forfeited when you purchase a subscription
Refund Policy
Refunds are subject to Apple App Store policies. Refund requests should be submitted through the App Store. We do not process refunds directly.
6. Data and Privacy
Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
- Customer visit records are stored locally on your device — we never access them
- Business profile and analytics data is stored securely in our cloud infrastructure
- We do not sell personal data to third parties
7. Verification System
The App uses QR code scanning, verification word entry, and cryptographic signing to create visit records. Users must not attempt to falsify verification records. While the App provides strong technical verification, it does not constitute legal proof of physical presence.
8. Intellectual Property
Company owns all rights, title, and interest in the Proof App, its source code, trademarks, and proprietary algorithms. You retain rights to your business information and visit data you generate.
9. Disclaimers and Limitations
The App is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free service. To the maximum extent permitted by law, Company's total liability shall not exceed subscription fees paid in the preceding 12 months.
10. Termination
You may terminate these Terms by uninstalling the App and cancelling active subscriptions. We may terminate your access if you violate these Terms. Upon termination, your licence to use the App ends immediately.
11. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to Terms
We may update these Terms periodically. Material changes will be announced through App notifications. Continued use after changes constitutes acceptance of the updated Terms.
13. Contact
For questions about these Terms, please contact us at hi@proofapp.site.